Service
The customer service department of Kärcher Center Palaiologos will provide you with support throughout the lifetime of your Kärcher machine. Wherever and whenever you need us, either we or one of our service partners will be available to assist you on-site.
THE POWER OF INNOVATION
The name Kärcher is synonymous worldwide with quality and innovation. For the past 75 years, we have been setting the standards in cleaning technology. As the inventor of the high-pressure cleaning machine, Kärcher is now a global leader and a driving force behind technological advancements in the field of cleaning technology. Every day, our employees in research, development, production, and sales ensure that you can find the right solution for your cleaning tasks.
The range of services provided by Kärcher Center Palaiologos SERVICE.
Do you use professional cleaning machines? Then you need to ensure that your machine fleet is always ready for use. That’s why you need a partner who doesn’t just offer you the machines: reliable cleaning machines and cleaning products, advanced technology, expert advice, and training are essential. In addition, you need a range of service services that fully cover you: fast, reliable, and efficient on-site service, with all the necessary tools, spare parts, and components, and ideally customized service, service delivery, and comprehensive service packages. In short: Kärcher Center Palaiologos Service. A service that provides you with security. That’s our promise!
ON-SITE SERVICE
If you request a repair, we offer fast, efficient, and high-quality service. Our goal is to provide the fastest possible service to your complete satisfaction. The service process described explains how effective the service system we use in case of a faulty machine is. Customer service can truly be both easy and inspired.
THE REPAIR PROCESS
- Does it need repair?
Is your Kärcher machine in need of immediate professional repair?
No problem! Simply contact us by phone or email. - We will keep you informed.
As soon as your request is received and accepted, you will receive the order confirmation via email. With the Kärcher Center Palaiologos team, you are in good hands. - Appointments are scheduled quickly.
We will schedule an appointment with you. Thanks to our efficient scheduling and routing system, we will be with you as soon as possible, with the option to transport the machine to our premises and provide a replacement machine if requested. The appointment will be confirmed via email. - Fast Repair.
A specially trained service engineer will come to your location to take care of the repair. We will use the description of the issue you have sent us to ensure that we have any necessary spare parts with us at the appointment. For repairs with the quality of Kärcher Center Palaiologos. - Immediate Service Report.
As soon as the service engineer resolves your issue, a service report will be sent to you via email. This report will inform you about the spare parts used and the repairs performed on your machine. - Simple Process. If your repair is not covered by any of the Kärcher Center Palaiologos packages or is not free of charge, the invoice will be sent to you by mail or email. Exceptional service for you.
